Receptionist

  • Reflections Hospice
  • 1840 East University Drive, Mesa, AZ, United States
  • Jul 05, 2018
Full time Health Care

Job Description

PRIMARY FUNCTION
Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding
the organization to the general public, clients and customers.


JOB RESPONSIBILITY
1. Answer telephone, screen and direct calls for multiple agencies
2. Take and relay messages
3. Provide information to callers
4. Greet persons entering organization
5. Direct persons to correct destination
6. Deal with queries from the public and customers
7. Ensure knowledge of staff movements in and out of organization
8. General administrative and clerical support
9. Prepare letters and documents
10. Schedule appointments
11. Maintain appointment diary electronically
12. Organize meetings
13. Tidy and maintain reception area


JOB REQUIREMENTS
1. High school diploma or equivalent
2. Knowledge of administrative and clerical procedures
3. Knowledge of computers and relevant software applications
4. Knowledge of customer service principles and practices
5. Keyboard skills


QUALIFICATIONS
1. Verbal and written communication skills
2. Professional personal presentation
3. Customer service oriented
4. Information management ability
5. Organizing and planning skills
6. Attention to detail


DIRECTION
Reports to Administrator